The Holiday Home Industry Code of Practice

The HHICOP is a set of standards for providers of self-catering holiday homes in the UK. It is for owners of accommodation, and for the agencies that represent them. The HICOP is for the whole industry and it is not necessary to be a member of the HHA to adopt it. Adoption of the HHICOP shows consumers that the agent or owner is committed to high standards of safety and ethical, honest conduct. The HHA has produced the HHICOP in partnership with CottageLine.

The HHICOP covers these topics:

Health and Safety General
Fire safety
Smoke and Carbon Monoxide Detectors
Electrical Safety
Gas Safety
Legionella
Private Water Supplies
Safety of Furniture and Furnishings
Disabled Guests
Discrimination
Marketing
Data protection
Employers’ and Public Liability Insurance
Complaints Procedure

Download the HHICOP – PDF format

Download the logo – JPG format for web

Download the logo – GIF format with transparency

Download the logo – PNG format with transparency

Download the logo – larger JPG for print

Members of the HHA are expected to comply with the HHICOP or be working towards compliance.